Support and Training
After hundreds of Dashboard and Business Intelligence Implementations, we’ve realized that our clients often require some support while they are getting used to the new environment, dashboard or skills set. Additionally we love sharing our knowledge with the Business Intelligence Community and our training continues to be immensely popular for both out clients and the Business Intelligence industry.
Retainer Based Support
We offer a simple and cost effective support mechanism to ensure you get the most out of your Dashboard environment. Clients receive a dedicated phone extension and have the opportunity to talk to our subject matter experts on a retainer basis. We take pride in our 24 hour turnaround time for queries left or emailed after hours. Contacts us to discuss a flexible Support Plan.
Training
At Benchmarkers, we don’t believe in holding our cards close to our chests. We love sharing our knowledge and expertise, and have trained some of the biggest companies in the country on the subject of Xcelsius and other Business Intelligence platforms. Our partnership with Webucator as a logistics provider for our training has enabled us to reach far and wide and spread the knowledge and skills to truly make an impact in today’s information-hungry environment. We offer a blend of training packages including:
- On site customized training for your particular needs
- On-line live, customized classes
- Pre-recorded topical extracts


